# Technical Support

**URL:** https://forum.zrythm.org/c/technical-support/7.md

[Latest](https://forum.zrythm.org/latest.md) · [Categories](https://forum.zrythm.org/categories.md) · [Tags](https://forum.zrythm.org/tags.md)

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## [About the Technical Support category](https://forum.zrythm.org/t/about-the-technical-support-category/15)

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**Author:** [@alex](https://forum.zrythm.org/u/alex)\
**Replies:** 0

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Support for issues preventing you from installing/using Zrythm.

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## [Can't get it working](https://forum.zrythm.org/t/cant-get-it-working/309)

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**Author:** [@Simon\_Heggie](https://forum.zrythm.org/u/Simon_Heggie)\
**Replies:** 9\
**Last updated:** [August 10, 2026, 8:19am UTC](https://forum.zrythm.org/t/cant-get-it-working/309 "2026-08-10T08:19:15Z")

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Hi, I have been investigating this application closely. I just can’t get it working. There’s very little information about which versions of Linux are accepted and which are too new and conflict with binaries. I’m using…

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## [Font contrast - barely readable (PopOS)](https://forum.zrythm.org/t/font-contrast-barely-readable-popos/599)

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**Author:** [@Johannes\_Merkelbach](https://forum.zrythm.org/u/Johannes_Merkelbach)\
**Replies:** 2\
**Last updated:** [July 31, 2026, 1:54pm UTC](https://forum.zrythm.org/t/font-contrast-barely-readable-popos/599 "2026-07-31T13:54:02Z")

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I’ve installed first via the installer from the website and now as flatpack on PopOS. Both methods show the UI with barely readable text due to lack of contrast to its background. I’ve tried to fiddle around with the c…

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## [WIndows lack of support](https://forum.zrythm.org/t/windows-lack-of-support/563)

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**Author:** [@Colton\_DePuy](https://forum.zrythm.org/u/Colton_DePuy)\
**Replies:** 3\
**Last updated:** [April 23, 2026, 1:36pm UTC](https://forum.zrythm.org/t/windows-lack-of-support/563 "2026-04-23T13:36:43Z")

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I just purchased the bundle and it appears that the V1 is basically abandoned and the fix is to “just wait” Can you refund me and honor the price if and when V2 releases?

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## [Aarch64 Support](https://forum.zrythm.org/t/aarch64-support/337)

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**Author:** [@Yaiko\_K](https://forum.zrythm.org/u/Yaiko_K)\
**Replies:** 3\
**Last updated:** [April 3, 2026, 1:36am UTC](https://forum.zrythm.org/t/aarch64-support/337 "2026-04-03T01:36:55Z")

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When trying to build I get error: zrythm/ext/crill/progressive\_backoff\_wait.h:47:4: error: #error "Platform not supported!" 47 | # error "Platform not supported!" Linux 6.14.8-400.asahi.fc42.aarch64+16k

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## [Install fails on Debian 13 Wayland](https://forum.zrythm.org/t/install-fails-on-debian-13-wayland/594)

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**Author:** [@Auron](https://forum.zrythm.org/u/Auron)\
**Replies:** 0\
**Last updated:** [March 8, 2026, 7:22pm UTC](https://forum.zrythm.org/t/install-fails-on-debian-13-wayland/594 "2026-03-08T19:22:07Z")

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Hey there, I’m trying to test out this cool and rich DAW. I followed the README instructions and ran the install.sh from Terminal within the correct filepath with the /opt/… directories present. When I now run Zrythm …

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## [UI lag on Fedora Linux](https://forum.zrythm.org/t/ui-lag-on-fedora-linux/583)

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**Author:** [@valor](https://forum.zrythm.org/u/valor)\
**Replies:** 0\
**Last updated:** [February 26, 2026, 5:10am UTC](https://forum.zrythm.org/t/ui-lag-on-fedora-linux/583 "2026-02-26T05:10:28Z")

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hi, I’m having some pretty slow UI responsiveness on my Fedora install. the sample project runs and plays, with some latency issues at times, but the UI is slow to the point of almost being unusable. anyone know how to …

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## [Clipping not recognized?](https://forum.zrythm.org/t/clipping-not-recognized/566)

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**Author:** [@charlesemailington](https://forum.zrythm.org/u/charlesemailington)\
**Replies:** 0\
**Last updated:** [February 13, 2026, 12:56am UTC](https://forum.zrythm.org/t/clipping-not-recognized/566 "2026-02-13T00:56:29Z")

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Ubuntu 24.04, Zrythm 1.0.0 I’m having trouble with clipping not being recognized when I’m in the editor: all tracks and master look fine and I don’t hear any through headphones, but when I export the mixdown the clipping…

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## [Is The Flatpak Page on Flathub Official?](https://forum.zrythm.org/t/is-the-flatpak-page-on-flathub-official/547)

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**Author:** [@mike](https://forum.zrythm.org/u/mike)\
**Replies:** 2\
**Last updated:** [February 12, 2026, 4:53am UTC](https://forum.zrythm.org/t/is-the-flatpak-page-on-flathub-official/547 "2026-02-12T04:53:57Z")

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I’ve been trying to install the Linux version and was having lots of trouble, but I found it on flathub (https://flathub.org/en/apps/org.zrythm.Zrythm). I was wondering if this is official and maintained by the team sinc…

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## [Zrythm automatically choosing JACK (resetting preferences)](https://forum.zrythm.org/t/zrythm-automatically-choosing-jack-resetting-preferences/197)

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**Author:** [@lenni.huopaniemi](https://forum.zrythm.org/u/lenni.huopaniemi)\
**Replies:** 4\
**Last updated:** [January 3, 2026, 10:16pm UTC](https://forum.zrythm.org/t/zrythm-automatically-choosing-jack-resetting-preferences/197 "2026-01-03T22:16:27Z")

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On my system for whatever reason JACK does not work. At this point I really don’t see the benefit myself as I just wanna make some electronic beats, nothing too fancy. Whenever I choose PulseAudio(rtaudio) (which does wo…

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## [Pause before playback](https://forum.zrythm.org/t/pause-before-playback/516)

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**Author:** [@pavelth](https://forum.zrythm.org/u/pavelth)\
**Replies:** 0\
**Last updated:** [December 29, 2025, 12:06pm UTC](https://forum.zrythm.org/t/pause-before-playback/516 "2025-12-29T12:06:10Z")

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Every time I press “play“ on my zrythm project, it waits around 5-10 seconds before actually beginning to play. Ubuntu mate 24, pipewire audio system. This consistently happens even if I choose “dummy“ playback and empty…

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## [Really bad FPS in the UI](https://forum.zrythm.org/t/really-bad-fps-in-the-ui/500)

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**Author:** [@Sean\_Ramey](https://forum.zrythm.org/u/Sean_Ramey)\
**Replies:** 1\
**Last updated:** [December 17, 2025, 9:48pm UTC](https://forum.zrythm.org/t/really-bad-fps-in-the-ui/500 "2025-12-17T21:48:08Z")

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Hi, I purchased the Zrhythm bundle about 4 years ago while it was in alpha. Back then, it was just too unfinished and buggy, so I decided to try it again now. This is kind of another issue, but upon installing it and st…

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## [UI reacts extremely slow. 2-3 sec lag an UI actions](https://forum.zrythm.org/t/ui-reacts-extremely-slow-2-3-sec-lag-an-ui-actions/470)

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**Author:** [@eriq](https://forum.zrythm.org/u/eriq)\
**Replies:** 4\
**Last updated:** [November 19, 2025, 8:59pm UTC](https://forum.zrythm.org/t/ui-reacts-extremely-slow-2-3-sec-lag-an-ui-actions/470 "2025-11-19T20:59:04Z")

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I’m on a M4 Macbook Air with macOS 15.7.1

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## [Transparent MIDI notes in the MIDI editor view](https://forum.zrythm.org/t/transparent-midi-notes-in-the-midi-editor-view/467)

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**Author:** [@apoorv569](https://forum.zrythm.org/u/apoorv569)\
**Replies:** 0\
**Last updated:** [November 17, 2025, 10:01am UTC](https://forum.zrythm.org/t/transparent-midi-notes-in-the-midi-editor-view/467 "2025-11-17T10:01:28Z")

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I compiled and installed Zrythm v1 branch my self on Arch Linux. For some reason when I draw some notes in the MIDI editor view thing, they all appear transparent or something. You can see here the notes are barely v…

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## [No audio in when correct input is selected](https://forum.zrythm.org/t/no-audio-in-when-correct-input-is-selected/366)

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**Author:** [@xionical](https://forum.zrythm.org/u/xionical)\
**Replies:** 5\
**Last updated:** [November 17, 2025, 9:53am UTC](https://forum.zrythm.org/t/no-audio-in-when-correct-input-is-selected/366 "2025-11-17T09:53:04Z")

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I currently can’t find a way to record audio in the software. After selecting JACK as the audio backend, I can see the correct audio devices. Upon adding an audio track, selecting the correct inputs, and priming the tra…

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## [Windows 11, not opening up](https://forum.zrythm.org/t/windows-11-not-opening-up/220)

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**Author:** [@michaelhughes2963](https://forum.zrythm.org/u/michaelhughes2963)\
**Replies:** 13\
**Last updated:** [October 31, 2025, 12:57am UTC](https://forum.zrythm.org/t/windows-11-not-opening-up/220 "2025-10-31T00:57:38Z")

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I was excited to try the free version, but when I installed it and tried to open it, it never opens up. I’ve installed it on 2 windows laptops, both with the latest versions of Windows 11, but different hardware, and Zrh…

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## [App not opening on Windows 11; drmingw not opening](https://forum.zrythm.org/t/app-not-opening-on-windows-11-drmingw-not-opening/245)

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**Author:** [@meadowseve](https://forum.zrythm.org/u/meadowseve)\
**Replies:** 1\
**Last updated:** [October 24, 2025, 12:43am UTC](https://forum.zrythm.org/t/app-not-opening-on-windows-11-drmingw-not-opening/245 "2025-10-24T00:43:41Z")

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I have scoured the posting as I saw several people recommend this DAW so I would love to help get this working! I have attempted several reinstalls, using the default settings for the last few, tried setting drmingw as …

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## [Having trouble installing](https://forum.zrythm.org/t/having-trouble-installing/230)

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**Author:** [@nicholasmnelson10](https://forum.zrythm.org/u/nicholasmnelson10)\
**Replies:** 2\
**Last updated:** [October 24, 2025, 12:43am UTC](https://forum.zrythm.org/t/having-trouble-installing/230 "2025-10-24T00:43:13Z")

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im having trouble installing on mac… anyone else?

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## [V1 - Corrupted (WAV) Audio files on re-opening project](https://forum.zrythm.org/t/v1-corrupted-wav-audio-files-on-re-opening-project/341)

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**Author:** [@Simon\_Heggie](https://forum.zrythm.org/u/Simon_Heggie)\
**Replies:** 0\
**Last updated:** [August 6, 2025, 10:15am UTC](https://forum.zrythm.org/t/v1-corrupted-wav-audio-files-on-re-opening-project/341 "2025-08-06T10:15:33Z")

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Hi, I’ve been testing the recording. I just recorded about 20 minutes of audio… was going through adjusting it and noticing that as i chopped the audio more and more it became quite laggy. I thought maybe I’d save, quit…

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## [Programm Startet nicht](https://forum.zrythm.org/t/programm-startet-nicht/279)

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**Author:** [@Falk\_Kugler](https://forum.zrythm.org/u/Falk_Kugler)\
**Replies:** 8\
**Last updated:** [August 3, 2025, 1:53am UTC](https://forum.zrythm.org/t/programm-startet-nicht/279 "2025-08-03T01:53:36Z")

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Es wäre ja mal Toll wenn das Programm unter Windows 10 auch mal Starten würde aber nö, es tut sich NICHTS. Unter Linux Geht es aber da wird man Angemckert man hätte keine Berechtigung für Speicherfreigabe was nicht mal …

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## [Zrythm Trial wont open at all](https://forum.zrythm.org/t/zrythm-trial-wont-open-at-all/326)

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**Author:** [@sadsa\_afssfa](https://forum.zrythm.org/u/sadsa_afssfa)\
**Replies:** 2\
**Last updated:** [July 29, 2025, 4:22pm UTC](https://forum.zrythm.org/t/zrythm-trial-wont-open-at-all/326 "2025-07-29T16:22:46Z")

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Fresh install but nothing showing up , it feels like malware

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## [A Little Plugin UI Regression on CachyOS](https://forum.zrythm.org/t/a-little-plugin-ui-regression-on-cachyos/289)

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**Author:** [@n\_sendo](https://forum.zrythm.org/u/n_sendo)\
**Replies:** 8\
**Last updated:** [July 18, 2025, 6:21pm UTC](https://forum.zrythm.org/t/a-little-plugin-ui-regression-on-cachyos/289 "2025-07-18T18:21:01Z")

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This is my first post here, but I need to document something potentially nasty for me in Release 1.0.0 Stable, the optimized package for the CachyOS repository: I’ve encountered a little regression of sorts where if I g…

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## [Issue downloading Zrythm free version](https://forum.zrythm.org/t/issue-downloading-zrythm-free-version/262)

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**Author:** [@And\_Music](https://forum.zrythm.org/u/And_Music)\
**Replies:** 0\
**Last updated:** [June 9, 2025, 11:05pm UTC](https://forum.zrythm.org/t/issue-downloading-zrythm-free-version/262 "2025-06-09T23:05:51Z")

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Hi, I’m new year and want to really try out Zrythm, but when I go to the official site and try to download for windows, it gives me a “zrythm-trial-1.0.0-ms-setup.exe isn’t commonly downloaded. Make sure you trust zrythm…

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## [Zrythm not restoring instrument plugin settings when opening project](https://forum.zrythm.org/t/zrythm-not-restoring-instrument-plugin-settings-when-opening-project/264)

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**Author:** [@Maurice\_Campobasso](https://forum.zrythm.org/u/Maurice_Campobasso)\
**Replies:** 0\
**Last updated:** [June 12, 2025, 10:37am UTC](https://forum.zrythm.org/t/zrythm-not-restoring-instrument-plugin-settings-when-opening-project/264 "2025-06-12T10:37:18Z")

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When I open up a project, the settings of the instrument plugins I used aren’t being restored, even though they have been saved. I can restore them by loading the carla files from the plugin/states directory, but this no…

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## [I am trying to build zrythm on Linux but I get an error with the translation file](https://forum.zrythm.org/t/i-am-trying-to-build-zrythm-on-linux-but-i-get-an-error-with-the-translation-file/259)

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**Author:** [@fennec\_yoru](https://forum.zrythm.org/u/fennec_yoru)\
**Replies:** 0\
**Last updated:** [June 7, 2025, 6:18am UTC](https://forum.zrythm.org/t/i-am-trying-to-build-zrythm-on-linux-but-i-get-an-error-with-the-translation-file/259 "2025-06-07T06:18:50Z")

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After running cmake --build build, the result is as follows: \[0/2\] Re-checking globbed directories... \[1/958\] Generating MERGE\_QT\_TRANSLATIONS.qm Updating '/home/fennec/zrythm/build/MERGE\_QT\_TRANSLATIONS.qm'... Generat…

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## [Help build Zrythm from sources](https://forum.zrythm.org/t/help-build-zrythm-from-sources/257)

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**Author:** [@theokeist](https://forum.zrythm.org/u/theokeist)\
**Replies:** 1\
**Last updated:** [June 6, 2025, 6:58pm UTC](https://forum.zrythm.org/t/help-build-zrythm-from-sources/257 "2025-06-06T18:58:47Z")

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Can someone guide me to build Zrythm? There occure several bugs during install and I dont know how. Its the most recent git version by the time of writing Commit 6c708b5 system: macOS 15 (intel) MacBook-Pro zrythm % cm…

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## [Help with adding virtual instruments and loops please](https://forum.zrythm.org/t/help-with-adding-virtual-instruments-and-loops-please/250)

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**Author:** [@InterNutter](https://forum.zrythm.org/u/InterNutter)\
**Replies:** 11\
**Last updated:** [June 3, 2025, 2:28pm UTC](https://forum.zrythm.org/t/help-with-adding-virtual-instruments-and-loops-please/250 "2025-06-03T14:28:49Z")

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I installed Zrythm from Flatpak, and I cannot for the life of me figure out how to get more than the default instruments into the app. There was a list of them I wanted to screenshot, but starting it up again just has th…

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## [Crash on launch windows 11](https://forum.zrythm.org/t/crash-on-launch-windows-11/107)

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**Author:** [@potato](https://forum.zrythm.org/u/potato)\
**Replies:** 7\
**Last updated:** [April 16, 2025, 1:09am UTC](https://forum.zrythm.org/t/crash-on-launch-windows-11/107 "2025-04-16T01:09:15Z")

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I’ve checked in %LOCALAPPDATA% and can’t see any Zrythm folder or log file, has this been moved somewhere else? I briefly see the icon show up in the start bar for a split second, so assume it would have opened enough t…

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## [What source code to use?](https://forum.zrythm.org/t/what-source-code-to-use/239)

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**Author:** [@Sneezle](https://forum.zrythm.org/u/Sneezle)\
**Replies:** 3\
**Last updated:** [April 12, 2025, 7:44am UTC](https://forum.zrythm.org/t/what-source-code-to-use/239 "2025-04-12T07:44:28Z")

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Hi, I wasn’t able to open the demo version of Zrythm using the installer (I’m using Windows 10) so I decided to compile the source code myself but noticed that I was using the master branch his whole time instead of the …

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## [No midi device detected and midi track audio output on both Flatpack and Installer versions of zrythm](https://forum.zrythm.org/t/no-midi-device-detected-and-midi-track-audio-output-on-both-flatpack-and-installer-versions-of-zrythm/241)

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**Author:** [@Birbdotexe](https://forum.zrythm.org/u/Birbdotexe)\
**Replies:** 2\
**Last updated:** [April 6, 2025, 5:30am UTC](https://forum.zrythm.org/t/no-midi-device-detected-and-midi-track-audio-output-on-both-flatpack-and-installer-versions-of-zrythm/241 "2025-04-06T05:30:32Z")

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Major Midi bug making the software unusable. On the Flatpack version of Zrythm my MIDI device wouldn’t be detected at all, regardless of the audio back-end i ran and settings i chose, I don’t know if this is related but…

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